A-listed by Allie

BOOKING & DEPOSITS All appointments must be booked through my online booking system or directly through me via Facebook, Instagram, or text message. Appointments requested through Facebook, Instagram, text message, or any other method are not considered booked or confirmed until the required deposit has been paid through my online booking system and all required forms and policies have been completed and signed. A non-refundable deposit is required to secure all appointments and will be applied toward your service total. Appointment times are not reserved until the deposit has been successfully paid. Deposits are non-refundable, non-transferable, and cannot be applied to another client, service, or appointment. RESCHEDULING Appointments may be rescheduled one (1) time with a minimum of 48 hours notice. Rescheduling within 48 hours of the scheduled appointment time will result in forfeiture of the deposit and a new deposit will be required before another appointment can be booked. CANCELLATIONS A minimum of 48 hours notice is required for all cancellations. Appointments canceled less than 48 hours before the scheduled appointment time will result in forfeiture of the deposit and a cancellation fee equal to 50% of the scheduled service total. Failure to pay cancellation fees may result in future booking restrictions, required prepayment, or refusal of service. LATE ARRIVALS Clients arriving more than 15 minutes late may have their appointment shortened, modified, rescheduled, or canceled based on the remaining appointment time available. Late arrivals are still responsible for the cost of the originally scheduled service. NO-SHOWS Failure to arrive for an appointment without notice will be considered a no-show. No-shows will forfeit their deposit and be charged an additional fee equal to 50% of the scheduled service total. Clients with unpaid no-show fees may be denied future appointments until all balances have been paid. SERVICE CHANGES Service additions, removals, or changes must be requested before the appointment. Last-minute service changes are not guaranteed and may require rescheduling. Pricing and appointment times may be adjusted accordingly. REFUNDS & ADJUSTMENTS Due to the time, products, and custom nature of salon services, refunds are not offered. If you have concerns regarding your service, you must contact me within 7 days of your appointment. Adjustments may be offered at my discretion. EMERGENCIES Verified emergencies will be reviewed on a case-by-case basis. Any exception to these policies is solely at my discretion. AGREEMENT By paying a deposit, signing booking forms, submitting required paperwork, or booking an appointment by any method, you acknowledge that you have read, understood, and agree to all salon policies. Failure to comply with these policies may result in additional fees, booking restrictions, required prepayment, or refusal of future services.